Risk Management and Mitigation

Risk and crisis management is a fundamental pillar of our cross-cutting strategy, as it drives our business resilience and long-term value creation. Since we recognize that risks can arise from different sources and by identifying the impact that poor management could have on our operations and the community, we have distributed the identification and management strategy across different areas of FibraShop.

In the case of our assets that operate within the Mexican Republic, each of them has an administrative office, where both its workers and the people who visit the shopping centers can file complaints and/or comments; these must be forwarded to the Corporate Office for its awareness and, if applicable, decision-making.

At the corporate level, the Control Department is responsible for supervising institutional risks; the Legal Department monitors risks that may arise in regulatory matters; and the Operations Department identifies and manages risks in each of the properties. In this sense, we have implemented environmental risk analysis in the assets and are in the process of developing a preventive program derived from the analysis carried out.

The risk management strategy is based on detailed and constant monitoring, as well as the preparation of an annual work plan. Both the results and any exception to the plan are reported directly to the Technical Committee.

On the other hand, through the ESG Committee, we seek to provide all personnel and board members with the knowledge and preparation necessary to identify ESG-related risks preventively and thus be able to make informed strategic decisions. To this end, some of the initiatives carried out include: the development of an ESG training plan, the promotion of courses among board members, and the inclusion of ESG aspects in the evaluation of executives.

We have implemented the management of physical and transition risks.